A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform.

ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
Advisories

No advisories yet.

Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

Mon, 12 Jan 2026 22:15:00 +0000

Type Values Removed Values Added
Weaknesses CWE-200
Metrics ssvc

{'options': {'Automatable': 'yes', 'Exploitation': 'none', 'Technical Impact': 'total'}, 'version': '2.0.3'}


Mon, 12 Jan 2026 21:45:00 +0000

Type Values Removed Values Added
Description A vulnerability has been identified in the ServiceNow AI Platform that could enable an unauthenticated user to impersonate another user and perform the operations that the impersonated user is entitled to perform. ServiceNow has addressed this vulnerability by deploying a relevant security update to  hosted instances in October 2025. Security updates have also been provided to ServiceNow self-hosted customers, partners, and hosted customers with unique configurations. Additionally, the vulnerability is addressed in the listed Store App versions. We recommend that customers promptly apply an appropriate security update or upgrade if they have not already done so.
Title Unauthenticated Privilege Escalation in ServiceNow AI Platform
References
Metrics cvssV4_0

{'score': 9.3, 'vector': 'CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:P/S:N/AU:Y/R:U/V:C/RE:H/U:Amber'}


Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: SN

Published:

Updated: 2026-01-12T21:46:13.327Z

Reserved: 2025-10-28T16:31:46.125Z

Link: CVE-2025-12420

cve-icon Vulnrichment

Updated: 2026-01-12T21:46:09.393Z

cve-icon NVD

Status : Received

Published: 2026-01-12T22:16:07.470

Modified: 2026-01-12T22:16:07.470

Link: CVE-2025-12420

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses