Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
Advisories
Source ID Title
EUVD EUVD EUVD-2010-4733 Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

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Projects

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cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-09-16T23:11:25.717Z

Reserved: 2011-03-18T00:00:00Z

Link: CVE-2010-4768

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Deferred

Published: 2011-03-18T16:55:01.703

Modified: 2025-04-11T00:51:21.963

Link: CVE-2010-4768

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses