The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.
Advisories
Source ID Title
EUVD EUVD EUVD-2010-4726 The customer-interface ticket-print dialog in Open Ticket Request System (OTRS) before 3.0.0-beta3 does not properly restrict customer-visible data, which allows remote authenticated users to obtain potentially sensitive information from the (1) responsible, (2) owner, (3) accounted time, (4) pending until, and (5) lock fields by reading this dialog.
Fixes

Solution

No solution given by the vendor.


Workaround

No workaround given by the vendor.

History

No history.

Projects

Sign in to view the affected projects.

cve-icon MITRE

Status: PUBLISHED

Assigner: mitre

Published:

Updated: 2024-09-16T22:25:10.654Z

Reserved: 2011-03-18T00:00:00Z

Link: CVE-2010-4761

cve-icon Vulnrichment

No data.

cve-icon NVD

Status : Deferred

Published: 2011-03-18T16:55:01.610

Modified: 2025-04-11T00:51:21.963

Link: CVE-2010-4761

cve-icon Redhat

No data.

cve-icon OpenCVE Enrichment

No data.

Weaknesses